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Ghumgham.com | Frequently Asked Questions

GhumGham

+977-9823565809

Frequently Asked Questions

Q. How do I buy a deal at ghumgham deals ?
A. Click on the buy now bottom and fill the mandatory field and submit it. At our earliest we will contact you and guide you.

Q. Do you offer payment on delivery or When do i need to pay ?

A. Yes, you can make payment when you get your coupon for your purchased deals.

Q. Is my information safe?
A. We gurantee you that all the information you provided will be safe.

Q. Can i purchase deal to gift others?
A. Absolutely ! you can purchase deal to gift other. Only thing is that you have to mentioned the name of person/s who enjoy the packages.

Q. What if i wanted a resorts or hotels not listed?
A. We are able to offer other hotels and resorts not listed on our web site. If the particular hotel you require is not listed, please e-mail us using the contact us form giving information on the hotel name, location, check in/out dates, room type and number of rooms. We will then try and secure you a competitive price for this hotel.

Q. What if i wish to extend my stay?
A  To continue to take advantage of our low rates, you should contact us using the contact us form to extend your stay. If you book directly at the hotel or resorts for the extension period, you will be charged a different rate to our prices, which will usually be significantly higher.

Q. When can i check in?
A. The common policy of hotels  is that  check in time is after 2 pm and check-out is before noon (12:00),  Please note that if you want to check in early then you should provide the time   before 24 hours and we try to arrange for you.

Q. Are infants and childrens charged full room rate?
A. Usually Infants (Below 2 yrs) are free. Rates are normally reduced for children under the age of 12 years. We can in any event check the child rate at your request and confirm the same on the E-Mail  to you after your initial inquiry for a deal.

Q.Can i get refund?

A. Although, we do not make refunds on purchases, we highly suggest you to contact us within 12 hours of your purchase  to see if something can be worked out. We value your business and we promise to try our best to ensure your money is not wasted.